Privacy Policy

Introduction

matrixhubvexis AS ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our financial forecasting software guidance services.

As a company registered in Norway (Registration Number: 963258741) and operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

matrixhubvexis AS is the data controller responsible for your personal data. You can contact us at:

• Address: Bryggen 84, 0183 Oslo, Norway
• Phone: +47 21250083
• Email: privacy@matrixhubvexis.pro

Data Collection

We collect personal data that you provide to us directly and information that is automatically collected when you use our website. The data we collect includes:

Information You Provide

• Contact information (name, email address, phone number, company name)
• Communication content (messages, inquiries, consultation requests)
• Service preferences and consultation requirements
• Newsletter subscription preferences

Automatically Collected Information

• Website usage data (pages visited, time spent, navigation patterns)
• Technical information (IP address, browser type, device information)
• Cookie data (as detailed in our Cookie Policy)

How We Use Your Information

We use your personal data for the following purposes, based on legitimate interests, contractual necessity, or your consent:

• Providing financial forecasting software guidance and consultation services
• Responding to your inquiries and communication requests
• Sending newsletters and relevant service updates (with your consent)
• Improving our website functionality and user experience
• Complying with legal obligations and regulatory requirements
• Protecting our legitimate business interests and preventing fraud

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: For newsletter subscriptions and marketing communications
• Contract: To provide consultation services and fulfil service agreements
• Legitimate Interests: For website analytics, service improvement, and business operations
• Legal Obligation: To comply with applicable laws and regulations

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with:

• Service providers who assist with website hosting, email delivery, and analytics
• Professional advisors (legal, accounting, consulting) when necessary
• Regulatory authorities when required by law
• Business partners in connection with service delivery (with your consent)

All third-party service providers are contractually obligated to protect your data and use it only for specified purposes.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Generally:

• Contact form submissions: 3 years from last contact
• Newsletter subscriptions: Until you unsubscribe
• Website analytics data: 26 months (Google Analytics default)
• Service-related communications: 7 years for business records

Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Rectification: Request correction of inaccurate or incomplete data
• Erasure: Request deletion of your personal data (right to be forgotten)
• Restriction: Request limitation of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us at privacy@matrixhubvexis.pro. We will respond to your request within 30 days.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure data transmission using SSL/TLS encryption
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Employee training on data protection practices

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When such transfers occur, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Other appropriate safeguards as recognised by applicable law

Contact Information

If you have any questions about this Privacy Policy or our data processing practices, please contact us:

• Email: privacy@matrixhubvexis.pro
• Phone: +47 21250083
• Post: matrixhubvexis AS, Bryggen 84, 0183 Oslo, Norway

You also have the right to lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet) or your local data protection authority if you believe we have not handled your personal data in accordance with applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.